dilucLegal Notice
Our services on diluc are available only in jurisdictions where local law permits online gaming and sports entertainment. We do not operate in territories where such activities are prohibited, and we place the responsibility on each user to verify compliance with their own jurisdiction's regulations before opening or using an account.
This legal notice sets out the core principles that govern diluc's operation: our jurisdiction-restricted service model, user eligibility criteria, data handling practices, and the fact that users must confirm their local-law compliance themselves. We are transparent about where we operate, what we offer, and what we expect from our users. We do not claim licenses for specific countries, nor do we imply that our service is universally available.
By accessing diluc, you acknowledge that you understand these principles and accept responsibility for your own regulatory compliance. This page clarifies what diluc is, what we do, and what we do not do.
Service Availability and Jurisdiction on diluc
We do not offer our services in jurisdictions where online wagering is prohibited by law. diluc is designed for users in supported regions where our activities are permitted under applicable law. Users are responsible for verifying that access and use of diluc comply with the laws of their own jurisdiction—whether that is Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location. We do not make jurisdictional determinations for individual users; instead, we expect each member to confirm their eligibility before opening an account.
If you are accessing diluc from a region where our services are restricted or prohibited, you acknowledge that you are doing so at your own risk and in potential violation of local law. We reserve the right to suspend or terminate accounts that we discover are being used from prohibited jurisdictions. We do not claim to be licensed in any specific country, nor do we state that our service is "official" or "approved" in any particular territory. We operate under the jurisdiction-restricted model, which means our service availability depends entirely on local regulatory permission.
diluc does not claim country-specific licensing
We operate under jurisdiction-restricted access. We do not advertise licenses for Indonesia, specific provinces, or any named territory. Users must verify their own compliance with local law.
User Eligibility and Account Requirements on diluc
To open a diluc account, you must be of legal age according to the laws of your jurisdiction. You must provide accurate personal information, including your full legal name, date of birth, government-issued identification, and contact details. We conduct identity verification (KYC) to comply with anti-money-laundering and counter-terrorism-financing regulations. This verification process requires submission of government-issued identification and a clear selfie for facial matching. Once verified, you are eligible to deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers (mobile banking, local payment, online payment, e-wallet), and to access all diluc games and services.
You agree that you have not been prohibited from using online gaming services by any court, regulator, or government authority. You agree that you are not accessing diluc on behalf of any other person or entity. You agree that all information you provide is truthful and current. If any of these conditions change—for example, if local law in your jurisdiction prohibits the service—you agree to cease using diluc immediately.
Our Commitments and Limitations on diluc
We at diluc commit to transparent game mechanics, fair payment processing, and secure data handling. All games published on our platform display their rules and payout structures before you play. All deposits and withdrawals are processed through verified payment channels and subject to identity verification. All member data is protected by standard encryption and access controls. We maintain records of all account activity and are prepared to provide these records to regulatory authorities when legally required.
We do not claim to be immune from legal challenge or regulatory action. If any jurisdiction determines that our service violates its laws, we may be required to cease operations in that territory or modify our service offerings. Users accessing diluc from such jurisdictions do so at their own legal risk.
Data, Privacy, and Legal Inquiries
Our detailed privacy practices are outlined in our Privacy Policy. In summary: we collect identity, contact, payment, and activity data to operate diluc and comply with legal obligations. We do not sell member data to third parties. Our servers may be located outside your jurisdiction, but we maintain encryption and access controls to protect your information. Data retention follows applicable law, with identity and transaction records retained for minimum periods required by regulation.
If you have legal questions, wish to report a concern, or need to correspond with diluc on regulatory matters, you may contact our support team via email. We will respond to legal inquiries within timeframes required by applicable law. We do not have a physical office open to walk-in visits; all communication is conducted electronically through our registered support channels.
Prohibited Uses and Account Enforcement on diluc
You agree not to use diluc for any illegal purpose, including money laundering, fraud, or circumvention of sanctions. You agree not to use diluc from a prohibited jurisdiction or on behalf of another person. You agree not to attempt to manipulate game outcomes, exploit technical vulnerabilities, or abuse our promotions. We monitor account activity for signs of such violations and reserve the right to suspend or terminate your account without warning if we suspect wrongdoing.
If your account is suspended or terminated, you may request an explanation from our support team. We will provide information about the reason for enforcement action to the extent permitted by law and our internal policies. We do not guarantee that all enforcement decisions will be reversed on appeal; our decisions are final unless overridden by regulatory or legal authority.
- Verify your jurisdiction: Before opening an account, confirm that diluc is available where you are located and that your use complies with local law.
- Provide accurate information: All data you submit during registration and identity verification must be truthful and current.
- Understand the risks: diluc is an entertainment service available only where law permits. Accessing from a prohibited territory is at your own legal risk.
- Contact support with questions: Our team can clarify our policies and operations; they cannot override your local legal situation.
This legal notice is the cornerstone of diluc's relationship with our members. We are transparent about our limitations, our jurisdiction-restricted model, and the fact that users bear final responsibility for their own compliance. We do not make promises about licensing, territorial availability, or regulatory approval—instead, we make clear what we do and do not do, and we expect users to act accordingly. If you have further questions about diluc's legal status or our operations, please contact our support team.